Force Is Part of The Service is the 472nd episode of The Bill.
Charles Brownlow and Derek Conway have a meeting with councillors about the changes in the police force. Conway gives them a tour of the station. Steve brings in a man suspected of street robbery. The man accuses Steve of harassment. Reg Hollis tells Steve the bad news that he brought in the wrong man. The man makes a complaint against Steve and Brownlow wants it sorted honestly. Steve is trying to get George to back up his story.